faqs

We take great pride in sourcing the finest spices from around the world, and we’ve got a ton of them.  Here are some common questions.

Absolutely. Your Credit Card transaction is secure when ordering from us.
We have taken every precaution to make your transactions safe. Our Internet
site is built on a system which utilizes industry-standard security measures,
including SSL (Secure Sockets Layer).

Sales tax will only apply to residents of the State of Florida, in which we are
registered and other states that may require sales tax on transactions . Food
items are not taxable under Florida Law, however it may be taxable in other
states. No sales taxes will be applied to orders from other USA states or the
rest of the world.

We accept Am Ex, Visa, Master Card, Discover and all major credit cards a
ACH’s and Pay Pal transactions

All orders over $25.00  enjoy FREE ground service to  any of the contiguous continental US states. Shipping method will be chosen by us, either UPS or USPS or any other carrier  may be used. For orders under $24.99 or less, or If you desire  a faster or different shipping options,  during the order process you will be given a list of different shipping methods from which you can select your preferred choice. Orders to Alaska, Hawaii, Military or APO’s addresses   and other US possessions overseas must be shipped via UNITED STATES POSTAL SERVICE and are not included in the FREE SHIPPING OPTION For international orders you must choose INTERNATIONAL PRIORITY MAIL.  International orders transit time may be longer than expected due to your country’s customs procedures and regulations. For International orders customers are responsible for all customs fees, duties and charges. All shipping charges may or may not include handling charges. 
Because it is beyond our control, Bodega.BadiaSpices  will  not be responsible for lost packages on international orders. We recommend that international orders be insured. Please contact us  requesting international insurance rates so that we may provide you with the additional costs.

For obvious and sanitary reasons food items are non returnable. We may approve a return on  very special conditions  such as receiving the wrong merchandise or items damaged in transit.  Approval for return must be requested  by  E-mailing  us at   CustomerService@bodega.badiaspices.com A return request must be made  within 30 days of receipt of order by customer. If a return is approved  you may return an item only  in its original condition and packaging. The return  will be processed  for a refund or credit within 7 days of receiving the item.  A 20% restocking fee will apply on all non food items and 25% on all food items. Shipping charges can only be refunded if the return is due to our error. To initiate your return process, please E mail us at CustomerService@bodega.badiaspices.com to obtain a “return authorization number”. Returns must be accompanied by the packing slip including the authorization number. After a return has been received and approved , it will take 1-2 weeks to process the refund or credit. Please  return the item(s) via UPS or US Postal Service. Please insure the package to protect yourself in case it gets lost or damaged in transit. 

Please ship package to:

“RETURNS”
Bodega BadiaSpices
6701 NW 84 Avenue
Miami Fl 33166

 If you chose to cancel an order after it has been shipped, or you refuse delivery, you will be charged for the corresponding shipping charges and a 25% restocking fee.

Seasonal merchandise and special offers, are NON REFUNDABLE for any reason.

If an item you ordered is out of stock, it will not be back-ordered. We will deduct from your invoice the items not shipped and then credit your Credit Card accordingly. However the rest of the order will be shipped. For international orders, we will E-mail you the list of out of stock items to confirm the balance of your order.

We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to the address below. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Once you place an order with us and/or contact us via E mail we will include you in our E mail list and will periodically E mail you promotions and links to our recipe pages.. You or anyone in our E mail lists can request to be removed from the list at anytime by E mailing your request to remove@.com

On some items you may see a different price marked on the product from the price that we charge you. This is because some items require extra handling and/or our purchasing costs are higher. We reserve the right to limit quantities on any products, size of order at any given price, be it, at a special or regular price. We reserve the right to modify or change the shipping method selected by the customer if we find it necessary for any reason. We do not ship to Post Office boxes nor personal mail boxes. There may be some products  that we will only ship via GROUND SERVICE , be it UPS or another transportation organization. We reserve the right to modify the shipping charges or not honor the FREE SHIPPING OFFER on orders that exceed 100 pounds in weight. We will notify and obtain approval from the customer before filling such order. There may be some products that  we sell that may not be entered to your State or Country without inspection or previous approval by local authorities or they may be totally restricted. It is the responsibility of the person placing and or receiving the order to resolve these issues. Should any dispute arise by the use of this Website or by the purchase of any product (s) or from any other act or agreement, both, the customer and bodega.badiaspices.com agree that it should be settle in the courts with jurisdiction in Miami Dade County, State of Florida, United States of America.


Email : customerservice@ Bodega.BadiaSpices.com 

Bodega.BadiaSpices

6701 NW 84 Ave Miami Fl 33166